Part 1: Transforming Wireless Carriers’ Market with Mobile Trade-in Technology

Posted by Karl Medina on Mar 20, 2017 9:53:57 AM

mobile trade-in technologyI remember the last time I went in to buy a new mobile phone at a carrier store—the store was small, located in an outdoor mall.

Inside, there were three sales reps helping different customers and a few groups of people ahead of me, in line. It took about 20 minutes, for which I browsed in the crowded store, until someone was able to help me.

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Topics: mobile trade-in, mobile technology

Mobile Phone Buy Backs: 5 Tips for Assessing Condition Quickly

Posted by Mike Leach on Mar 14, 2017 2:21:31 AM

Assessing Mobile Buy BacksMany service providers today use trade-in and mobile phone buy backs strategies to incentivize customers financially or encourage them to donate their old phones to worthy causes.

One of the main challenges to programs like these, is being able to quickly answer a customer’s question—"how much?".

It’s especially difficult when the customer is standing right in front of one of your retail reps and a line is forming behind them.

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Topics: Mobile Device Trade-In, mobile technology

Are Renewed Smartphones the Most Powerful IoT Devices?

Posted by Sanida Bratt on Mar 2, 2017 9:45:52 AM

renewed smartphonesThe Internet of Things (IoT) ecosystem of devices, both new and refurbished, has enabled communities, business and consumers to digitally integrate all aspects of their life and work functions.

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Topics: IoT, digital transformation

7 Surefire Ways to Increase Awareness of Your Mobile Buyback Solution

Posted by Dave Ronis on Mar 2, 2017 9:44:54 AM

mobile buyback solutionsCapturing a consumer’s attention is never easy. What's even harder—is to convince them to try something they haven’t even thought about.

That’s the battle retailers and carriers face as they try to convince consumers of the value of trading in used mobile devices.

A majority of consumers in the U.S., Australia and other countries, have been slow to embrace mobile buyback solutions and trade-in programs, and these devices end up forgotten in drawers or at the bottom of landfills, all over the world.

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Topics: mobile trade-in, Mobile Trade-In Program

Refurbished Mobile Device Market: The New Smartphone Frontier

Posted by Sanida Bratt on Mar 1, 2017 1:22:28 AM

Refurbished Mobile Devices MarketSmartphones have become a near-universal extension of ourselves. In the United States, mobile penetration rates are nearing 80%, and about half of Americans have cut the cord entirely, solely functioning on their mobile phones.

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Topics: refurbished phones, Recycling, Secondary Market

What Did the Holidays Do for the Secondary Smartphone Market?

Posted by Sanida Bratt on Feb 14, 2017 1:32:00 AM

secondary smartphone market trendsBetween Q4 2015 and Q3 2016, the smartphone buyback programs returned $2 billion to consumers.

Last quarter, $710 million was put in U.S. customer hands as the result of mobile phone buyback/trade-in programs.

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Topics: Secondary Market

6 Ways to Build a Connected Future: CES 2017 and AT&T Developer Summit

Posted by Dave Ronis on Feb 6, 2017 1:59:48 AM

CES 2017 Connected FutureIn the end, CES 2017 came as advertised—a massive exhibition for companies to showcase the latest innovation in consumer smart technology. 

But if you’ve ever spent time in sales, you know that attending these big shows means wall-to-wall meetings rather than a casual few days walking the show floor.

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Topics: IoT

Are You Overlooking Mobile Trade-Ins as a Source of New Sales?

Posted by Dave Ronis on Feb 2, 2017 5:02:00 AM

Creating new sales from mobile trade-insOdds are, customers aren’t beating down your door to buy mobile phone accessories.

Sure, you’ll help the occasional patron who walks in only needing a protective case, but all in all, it’s new phones that draw most customers into your store. 

Aside from promoting new phone sales, there is another way to boost the sale of accessories: mobile trade-ins.


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Topics: Mobile Trade-In Program

Why Smartwatch Trade-in Programs Should Be on Your Radar

Posted by Sanida Bratt on Jan 31, 2017 10:00:00 AM

Smartwatch Trade-in ProgramWhen the Apple Watch was rolled out in April 2015, it seemed almost everyone had to own one.

It quickly became, at the time, the best-selling wearable device and earned rave reviews for its appeal as a fashion accessory.

More than a year later, sales have slipped but demand remains steady, drumming up anticipation that Apple will unveil a new version of the watch.

Soon, the original Apple Watch will be the “old” version and consumers will look to upgrade and get value for the first model.

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Topics: mobile trade-in, IoT

What Makes Mobile Accessories the "All Stars" of Trade-In Programs?

Posted by Jim Gibadlo on Jan 29, 2017 7:26:08 AM

Mobile Accessories and Trade-InsAs far as consumer attention goes, the smartphone has become today’s television. Many of us are walking around with $700+ computers in our pockets, which have given rise to an evergrowing mobile trade-in market.

But as trade-in programs grow, there’s an opportunity growing alongside the importance of smartphones—the mobile accessories market. 

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Topics: Mobile Device Trade-In

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Join in the conversation with HYLA Mobile on our blog. Gain insights from bloggers ranging from members of the HYLA Executive Team to global social responsibility and mobile industry thought leaders. Share your thoughts, comments and engage in discussions surrounding the latest industry trends, cutting edge innovations, and technology that have the power to change lives around the world. The HYLA Mobile blog is a place for thoughtful dialogue that will ultimately change the perception of “used” phones around the world. Visit http://www.hylamobile.com to learn more.

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