It was November 2015 and a group of us were having dinner in Montclair, New Jersey. The conversation turned to the type of smartphones we each had.
A mobile device trade-in program isn’t a mysterious operation that should be analyzed with guesswork or even trepidation. Such a program can indeed be scrutinized like any other transactional business process.
Topics: mobile trade-in
This past September I attended Mobile Future Forward for the 5th time. Every year, Chetan Sharma puts on a great show that brings together some of the greatest leaders in the mobile communications business.
Almost a year ago, the final major U.S. wireless carrier eliminated its two-year contracts and people celebrated the end of constricting mobile plans.
One of the biggest perceived advantages was the simplicity and transparency that this change would bring to mobile service plans. However, over a year later, consumers are still left with confusing terms and conditions when purchasing new mobile phones.
A few weeks ago, Stephanie Atkinson offered a comprehensive overview of the trade-in deals available to consumers lookingfor an iPhone 7 upgrade.
Unfortunately, the “free iPhone 7 with iPhone 6/6s trade-in” deals at the 4 major carriers are already done.
It’s fall and that means Apple has yet again unveiled a new iPhone. In what’s become a familiar ritual, consumers are excitedly pulling their new iPhone 7 models out of the box and again solidifying the smartphone’s hold on the tech marketplace.
As with every other introduction of a iPhone, the rollout of the iPhone 7 means the older models – which themselves were once the hot, new products – find a new position in the Apple hierarchy. All models that precede a new one drop a notch on the iPhone family tree.
You could feel it immediately when walking around the exhibition space of the CTIA Super Mobility 2016 conference this year -- the overwhelming feeling that something revolutionary was in the air. This conference was all about wireless innovation and how “super mobility” will define how people live their lives and do business.
The conference, which was held in September in Las Vegas, illustrated and emphasized how wireless devices are connecting people to almost every imaginable service and product. If retailers and enterprises can’t figure out how to make the most of this breakthrough they will surely fall behind.
Topics: mobile trade-in
In a move that swept the headlines late last week, all 4 top U.S. wireless carriers are back in the business of discounting devices. No, we are not returning to device subsidies the way we were so accustomed to in the past, but with the launch of the iPhone 7 we are back in business in terms of getting a “discounted” device.
Even in the midst of digital transformation trends, reverse logistics operations tend to start with manual processes. A small team designates specific employees for tasks that suit them, and these manual processes become tribal knowledge amongst the staff.
Customers who trade-in their used mobile devices not only benefit from a little extra spending money, but more importantly, they’re truly helping the environment. The message is simple and it comes down to the basics of “Reduce, Reuse, Recycle”. The EPA (Environment Protection Agency) has been trying to educate us on this for years. The message has even made its way to children’s pop culture, such as in Jack Johnson’s “3 R’s” song from the Curious George film. And for good reason. Sustainability of our environment is paramount to our children’s and their children’s futures. This is particularly true for electronic waste, especially for the ubiquitous mobile phone.