HYLA Blog

Online or In-store? Mobile Device Trade-in Options for Your Old Phone

Posted by Dave Ronis on Jan 15, 2016 10:00:00 AM

mobile device trade inIf you’re getting ready to buy a new mobile device, you’re most likely excited about the opportunity to purchase a sleeker, faster model. You might also be looking forward to getting cash back for trading in your current smartphone or tablet.

Once you’ve decided which new device you’re going to buy, your next decision is whether to trade-in your current one either online or in-store. Both are equally efficient and successful ways of trading in a device.

The key is finding which platform suits your needs and capabilities. In this blog, we’ll highlight the benefits of completing a mobile device trade-in online or in the store.

Trading in Your Device Online

There are some obvious advantages to trading in your device online as opposed to doing it in-store.

You could pull up the carrier’s or retailer’s website and start your trade. Or, imagine being able to start a trade in process from the device itself by quickly and easily downloading a retailer’s, carrier’s or insurer’s mobile app.

Imagine the app being able to automatically detect your device’s model, assess its condition, and offer real-time pricing! The app may even suggest what device to buy next, best on your historical preferences as well as what payment option you should choose.

Get the Q2 2017 Mobile Trade-in Data

Depending on the carrier or store’s trade-in policy, you may not even have to leave your house — the carrier or store can send you a box or padded envelope, and you simply mail the  smartphone or tablet back to them. Mobile device trade-in complete from the palm of your hand from anyplace and anytime!

Trading Your Device In-store

Some people feel comfortable using technology, but they still prefer the human touch. For these customers, trading in their device in-store is the best option.

There’s another benefit to trading in your device in person: the transaction will be completed faster. You don’t have to wait for the carrier or the store to send you a box or padded envelope. If you need your new device right now and can’t (or don’t want to) wait, going into a store or your carrier’s retail location means you can walk out with a new smartphone or tablet immediately.

The technology a store or carrier’s trade-in program uses can make the process efficient and simple for consumers. Some retail stores and carriers have in-store trade in systems that integrates with their point-of-sale systems. The employee store reps can use the In-Store Mobile Device Trade In platform to automatically determine the device model and whether it has been pre-owned, assess the device’s condition and provide real-time pricing. This step means the employee doesn’t have to rely on his/her judgement to decide how much the device is worth.

In addition, the In-Store Device Trade In platform can perform a data wipe, which removes all personal information while saving valuable time for the customer and for the store because the device can be processed that much faster.

Why Choose HYLA Mobile?

Whether you’re trading in your device online or in-store, HYLA provides the technology to make the transaction simple and quick. Our mobile app automates the trade-in process so you can carry out a transaction from the comfort of your own home. In just a few steps, the app tells you what your device is worth.

Would you rather go to the store? Our In-Store Device Trade In Platform gives a salesperson the information he/she needs to complete the transaction quickly.

Trading in your device doesn’t have to be a hassle. You just have to decide where you want to do it, and before you know it, you’ll have money in hand while enjoying your new device.

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Topics: Omni-Channel Device Collection

About This Blog

The HYLA Mobile blog is a place for thoughtful dialogue that will ultimately change the perception of “used” phones around the world. Visit the HYLA website to learn more.

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