What really happens to a device after trade-in?

Posted by Steve Pappas on Nov 15, 2018 3:58:27 PM

The point of mobile device upgrade is an exciting time for a consumer. It means no longer having to put up with an old smartphone that is slow, has a battery life of about three hours, and displays the dreaded ‘storage full’ message every time they go to take a picture, or download a song.

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Topics: Device Trade-in Solutions, Device Insurance Solutions

New Age of Mobile Device Insurance

Posted by Joe Settimi on Jul 17, 2018 12:49:43 PM

Cost is typically the most significant concern for insurers across all sectors. Because consumers aren’t purchasing a physical product or immediate service, insurers have always faced the challenge of balancing price with purchase intent.

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Topics: Device Insurance Solutions

3 Challenges of Mobile Insurance Adoption

Posted by Joe Settimi on Jun 27, 2018 1:07:27 PM

The mobile device insurance market is growing thanks to ever-increasing consumer dependence on smartphones. By providing consumers with peace of mind regarding mobile device damage and theft, mobile insurers are capitalizing on a market that’s expected to eclipse $27 billion by 2020.

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Topics: Device Insurance Solutions

HYLA CEO Spotlight: Getting to Know Biju Nair

Posted by Cindy Sewell on Sep 19, 2017 9:00:00 AM
Our CEO, Biju Nair, recently received the IEEE’s Chairman’s award for Communications Quality & Reliability. This prestigious accolade was given to Biju for being an extraordinary role model, as well as his sustained contribution to the telecommunications industry.

We’re extremely proud of Biju, and unsurprisingly, we believe that this award is very much deserved! Not only has he worked tirelessly to advocate HYLA Mobile’s role in the used device market, he has helped to maximize the sustainability efforts of companies through the application of new technologies like machine learning, process automation and predictive analytics. As a result, HYLA Mobile works with some of the world’s leading operators, retailers and technology players to bring device trade-in services to more than 250 million mobile customers around the world.

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Topics: Device Insurance Solutions

Transforming the Mobile Insurance Market with Mobile Buyback Solutions

Posted by Karl Medina on Jun 27, 2017 3:24:03 AM

Insurance is a big part of the mobile ecosystem. In 2013, Warranty Week estimated that more than 60%-66% of smartphones were insured through a protection plan.

Earlier this year, Market Reports Hub estimated the global mobile phone insurance market to be nearly $31B in revenue by the end of 2015.

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Topics: Omni-Channel Device Collection, Device Insurance Solutions

The Journey of a Used Smartphone

Posted by Dave Ronis on Apr 19, 2017 2:27:42 AM

For the average consumer, purchasing a new smartphone might seem like the most complicated purchase they can make—maybe aside from a house or a car.

However, the complicated phone-buying process overshadows an equally mysterious process—trading in a used device.

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Topics: Device Insurance Solutions, Omni-Channel Device Collection

About This Blog

The HYLA Mobile blog is a place for thoughtful dialogue that will ultimately change the perception of “used” phones around the world. Visit the HYLA website to learn more.

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