Making the most of smartphones in 2019

Posted by Biju Nair on Feb 5, 2019 9:00:00 AM

2018 was an eventful year for the global smartphone market. We saw the usual flurry of new devices from the likes of Apple, Google and Samsung; we saw rumors and news stories about 5G devices, and we saw players such as Huawei, Xiaomi and OnePlus shake up the market, addressing consumer demands for lower priced devices, with more innovation.

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Topics: Device Insurance Solutions, Device Trade-in Solutions

2018 Year in Review: The Trade-In Market Continues to Mature

Posted by Linda Serges on Jan 31, 2019 9:00:00 AM

For three years now, we’ve collected and analyzed data about the mobile device trade-in market. Each quarter, we publish our findings on the top traded devices, devices with the highest trade-in values, average ages of returned devices, money returned to consumers through trade-in programs, and more.

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Topics: Device Trade-in Solutions

Mobile Device Trade-Ins: How telcos can differentiate in the crowded quad play market

Posted by Gary Cherner on Jan 10, 2019 9:00:00 AM

Today, telecom operators aren’t just connectivity providers—the advent of quad play services means that along with internet access and wireless services, they’re also providing TV and mobile phone offerings.

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Topics: Device Trade-in Solutions

Don’t Limit Your Mobile Device Trade-In Options

Posted by Gary Cherner on Dec 11, 2018 10:12:22 AM

The average consumer will keep a smartphone for nearly 3 years before upgrading to a new device. But that still means that you’re investing hundreds of (or even more than a thousand) dollars in new devices every few years. Even with lease programs and equipment installment plans, that’s a significant cost.

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Topics: Device Trade-in Solutions

Employee Experience: The Pitfall of Your Device Policies

Posted by Scott Bruce on Dec 3, 2018 10:59:33 AM

Five or ten years ago, the thought that employees would use their personal iPhones and Android devices for work was enough to terrify business leaders. And yet, the rise of bring your own device (BYOD) policies was inevitable.

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Topics: Device Trade-in Solutions

What really happens to a device after trade-in?

Posted by Steve Pappas on Nov 15, 2018 3:58:27 PM

The point of mobile device upgrade is an exciting time for a consumer. It means no longer having to put up with an old smartphone that is slow, has a battery life of about three hours, and displays the dreaded ‘storage full’ message every time they go to take a picture, or download a song.

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Topics: Device Trade-in Solutions, Device Insurance Solutions

To Trade or to Sell? What to Do with an Old Mobile Device

Posted by Scott Bruce on Oct 17, 2018 12:35:03 PM

Even though we spend hundreds (or, eventually, thousands) of dollars on smartphones, we inevitably replace them two to four years later.

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Topics: Device Trade-in Solutions

R2 Certification: The Importance of Sustainable Electronics Recycling

Posted by Steve Sobota on Oct 8, 2018 12:42:48 PM

What’s the first thing you think about when you’re trading in a mobile device? For most consumers, it’s the trade-in value. And with over $400 million returning to consumer hands each quarter, it’s understandable to focus on getting the most money possible for your old device.

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Topics: Sustainability, Device Trade-in Solutions, Recycling

Why European mobile operators need to look across the pond

Posted by Biju Nair on Sep 27, 2018 10:55:29 AM

HYLA Mobile began investing in the secondary device market in 2009. And almost a decade later, the market has become a multi-billion-dollar industry that continues to grow year on year. In fact, research from Counterpoint has shown that the fastest growing global smartphone market last year was for refurbished smartphones, which grew by 13%. 

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Topics: Device Trade-in Solutions

How to Deal with the Ever-Rising Cost of Smartphones

Posted by Scott Bruce on Sep 25, 2018 3:07:58 PM

The shift from subsidy models to equipment installment plans (EIP) was a rocky one for consumers (at least in terms of public perception of high-priced phones).

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Topics: Device Trade-in Solutions

About This Blog

The HYLA Mobile blog is a place for thoughtful dialogue that will ultimately change the perception of “used” phones around the world. Visit the HYLA website to learn more.

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