Dave Ronis

Recent Posts

How Long Can a Smartphone Really Last?

Posted by Dave Ronis on May 19, 2020 9:41:23 AM

As technology changes daily, it’s no wonder most consumers are looking for the next best smartphone that’s available.

The new smartphone upgrade and leasing plans in the United States have consumers considering the switch to a new device a lot sooner than they have before. But what should trigger a switch—the desire for the latest and greatest or signs that your phone may be ready to bite the dust?

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Topics: Omni-Channel Device Collection

Education on device trade-ins: What we’ve learned from the iPhone 8

Posted by Dave Ronis on Jan 5, 2018 10:38:18 AM

As with every Apple launch, the levels of hype built up around the iPhone 8 were at an all-time high. 10 years on from when the first iPhone caused a stir in the smartphone market, consumers were expecting a device that would put their current one to shame. It didn’t.

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Topics: Device Trade-in Solutions

How to Speed Up Your Mobile Trade-In without Sacrificing Quality

Posted by Dave Ronis on Jun 22, 2017 6:04:35 AM

Consumers think the mobile trade-in process ends when they get their cash or credit towards a new device; but service providers know there’s more to it – especially at the back end.

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Topics: Device Trade-in Solutions

How to Stop Mobile Device Trade-in Fraud Before It Hurts Your Business

Posted by Dave Ronis on May 14, 2017 10:38:00 AM

It seems like everyone has had "that" friend at some point in their lives. The one who stretches the limits of a “friends and family” discount at their place of work.

We might think this is harmless enough—after all, will a company really notice such a minor exception to the rule?

But no matter how you look at it, this is a form of fraud.

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Topics: Analytics, Omni-Channel Device Collection

The Journey of a Used Smartphone

Posted by Dave Ronis on Apr 19, 2017 2:27:42 AM

For the average consumer, purchasing a new smartphone might seem like the most complicated purchase they can make—maybe aside from a house or a car.

However, the complicated phone-buying process overshadows an equally mysterious process—trading in a used device.

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Topics: Omni-Channel Device Collection, Device Insurance Solutions

7 Surefire Ways to Increase Awareness of Your Mobile Buyback Solution

Posted by Dave Ronis on Mar 2, 2017 9:44:54 AM

Capturing a consumer’s attention is never easy. What's even harder—is to convince them to try something they haven’t even thought about.

That’s the battle retailers and carriers face as they try to convince consumers of the value of trading in used mobile devices.

A majority of consumers in the U.S., Australia and other countries, have been slow to embrace mobile buyback solutions and trade-in programs, and these devices end up forgotten in drawers or at the bottom of landfills, all over the world.

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Topics: Device Processing and Liquidation

6 Ways to Build a Connected Future: CES 2017 and AT&T Developer Summit

Posted by Dave Ronis on Feb 6, 2017 1:59:48 AM

In the end, CES 2017 came as advertised—a massive exhibition for companies to showcase the latest innovation in consumer smart technology. 

But if you’ve ever spent time in sales, you know that attending these big shows means wall-to-wall meetings rather than a casual few days walking the show floor.

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Are You Overlooking Mobile Trade-Ins as a Source of New Sales?

Posted by Dave Ronis on Feb 2, 2017 5:02:00 AM

Odds are, customers aren’t beating down your door to buy mobile phone accessories.

Sure, you’ll help the occasional patron who walks in only needing a protective case, but all in all, it’s new phones that draw most customers into your store. 

Aside from promoting new phone sales, there is another way to boost the sale of accessories: mobile trade-ins.


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Topics: Device Processing and Liquidation

Staying Relevant in the Era of Smart Technology: GSMA Mobility Live!

Posted by Dave Ronis on Dec 15, 2016 9:43:44 AM

We’re no strangers to The GSMA’s series of Mobility Live events

Just last month we joined industry experts in Atlanta for Mobility Live North America and were proud to be part of the first Mobility Live event in India, in October.

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Topics: Omni-Channel Device Collection

CTIA: The Future of Mobile Trade-in

Posted by Dave Ronis on Oct 6, 2016 10:00:00 AM

You could feel it immediately when walking around the exhibition space of the CTIA Super Mobility 2016 conference this year -- the overwhelming feeling that something revolutionary was in the air. This conference was all about wireless innovation and how “super mobility” will define how people live their lives and do business.

The conference, which was held in September in Las Vegas, illustrated and emphasized how wireless devices are connecting people to almost every imaginable service and product.

If retailers and enterprises can’t figure out how to make the most of this breakthrough they will surely fall behind.

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About This Blog

The HYLA Mobile blog is a place for thoughtful dialogue that will ultimately change the perception of “used” phones around the world. Visit the HYLA website to learn more.

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